Conflicts cost
42% of a manager’s time is spent addressing conflict in the workplace.
(Watson & Hoffman, Managers as Negotiators, Leadership Quarterly)
- Reduced decision quality
- Presenteeism/absenteeism
- Sabotage/theft/damage
- Loss of skilled employees
- Grievances and litigation
- Damaged company reputation ……
Experts estimate that unresolved conflicts represent the biggest opportunity that businesses have to reduce costs.
Conflict, an opportunity?
Empact helps you to confront conflict, reduce its associated human and financial costs and bring out the positive for your company, in the following ways :
It is not conflict in itself that causes problems within companies and increases costs but the incapacity or lack of willingness to manage conflict in a timely and intelligent manner.